Campus Bookstore Apple Service Update

By: Campus Bookstore Service Update - By Travis Emery - Revised: 2009-09-15 scott

Download iTunes U Audio and Video

Introduction

The Campus bookstore is making some changes!

There've been some issues in the past regarding repairs. One limitation we were encountering was the fact we only had a single technician to process and make repairs, there was also a software system revision and also a 130% increase in repairs coming in.

We now have doubled our staff and all of them are very knowledgeable, with 3 certified technicians to increase our attention and commitment to our customers.

We are now guaranteeing priority service to all University departments, with no additional charge. We're now looking at a 48 hour turnaround time (no including parts shipment). Also no prior calls and appointments are necessary under our new system.

Future:
We're looking to do on-site service for server machines, then all macintosh sytems; servers, desktops, laptops.

Learn more by downloading from the iTunes U links above,

Travis Emery, Campus Bookstore