Meeting Notes - Jan 21, 2004

By: Mikio Moriyasu - Revised: 2006-10-05 devin


What's New by Mike Yocom

New Apple Software
AppleWorks for Mac OS X 6.2.9 - This update to AppleWorks 6.0 and later supports mice with scroll wheels and improves the performance and reliability.

DVD Studio Pro X 2.0.3 - This is a professional DVD authoring tool. The new release adds support for Cropped D-1 and 1/2 D-1 MPEG-2 video resolutions and changes the behavior of the dual-layer break point for DVD-9 projects.

Final Cut Pro (Simplified Chinese) 4.1.1 - Whether you work in film, HD, SD, or DV, FCP has the creative tools. This update supports Simplified Chinese.

Final Cut Express 2 - This feature-rich DV editing software is designed for the complete beginner, aspiring filmmaker, educator and experienced DV editor alike.

iCal 1.5.2 - Organize all the calendars in your life.

iTunes 4.2 - iTunes is already the best jukebox software in the world, with the best music store inside — and it keeps getting better.

GarageBand Jam Pack - This is an add-on music content package for Apple’s revolutionary new GarageBand music creation software

Mac OS X Server Update 10.3.2 - Delivers enhanced functionality and improved reliability.

QuickTime 6.5 - Apple’s award-winning software for creating, playing, and streaming high-quality audio and video over the Internet.

Security Update 2003-12-19 (Jaguar) 1.0 - Delivers a number of security enhancements.

Security Update 2003-12-19 (Panther) 1.0 - Delivers a number of security enhancements.

Soundtrack 1.2 - Update includes new features, general fixes/performance enhancements and is strongly recommended for all users.

Xserve RAID Admin Tools 1.2 - The Xserve RAID’s remote management software that simplifies setup and monitoring of storage volumes.

Software Notes
Roxio introduces Toast with Jam 6.0 at MacWorld 2004. Macintosh users can drag and drop, burn and share data, audio, photos or video easily with Toast 6. With the Jam software, they can create DJ-quality CD mixes and masters. Incorporates Peak Express. Read More.

The current iteration of Virtual PC (6.1) is incompatible with the now-shipping Power Macintosh G5s. A Microsoft spokesperson recently told MacFixIt: "We are working on adding G5 functionality into the next version of VPC, which is currently being developed by the Mac BU."

In a related bit of news, Microsoft also announced that VPC 7 will be bundled with Office 2004 for the Mac Professional Edition and as a stand- alone product in the first half of 2004.

eWeek reports on a new open-source productivity suite that runs natively in Mac OS X. Ported over to Mac OS X by developers Benjamin Reed and Benjamin Meyer, KOffice is a comprehensive suite of applications originally created for Unix's KDE graphical desktop. Read More.

Individuals who purchased or received new Macs for the holidays that are equipped with Jaguar can still get a Panther upgrade for US$19.95 from Apple's Mac OS X Up-to-Date program. Apple has been extended the final date to January 31, 2004.

Hardware News
Apple offered a preview of its new computational clustering technology called Xgrid at this year's MacWorld 2004. Xgrid is designed to fully utilize all IT resources, including desktops and servers, by creating a grid enabled “virtual” IT environment that takes advantage of unused computing capacity to run batch and workload processing. Read More.

FireWire Depot has debuted the "Disk Jockey" a hard disk copy and diagnostic tool that allows users to copy data between IDE hard disk drives while maintaining all of the attributes of the original hard disk, including hidden folders, multiple partitions and operating system files. The Disk Jockey can also erase hard disk drives quickly and securely using either a one-pass or three-pass erase per the National Security Administration (NSA) guidelines. Read More.

Owners of a either a Sony internal DRU-530A or an external DRX-530UL Dual RW DVD/CD-recordable drive are in for a late holiday gift. The company is issuing a free firmware upgrade that will allow them to achieve up to 8X DVD-R and 4X DVD-RW recording speeds. Downloads of the free firmware upgrades can be done from Sony's Storage Support Web Site before the end of February.

AppleCare will deliver new optical drives only for iBook customers in the US that already need repairs. Only The following iBook computer models that shipped with specific versions of the combo drives are eligible for the optical drive enhancement program:
  • iBook (16 VRAM)
  • iBook (Dual USB)
  • iBook (Late 2001)
  • iBook (14.1 LCD)
  • iBook (14.1 LCD 16 VRAM).
Problems
In all versions of Mac OS X, attempting to unlock a locked keychain by using a very long password crashes SecurityServer, the background-only process that handles all authentications and authorizations; once that happens, there’s no real way to make the system usable again aside from rebooting; Apple is aware of the problem but has not promised a date for a fix.

It seems that the USB input/output component update included with Mac OS X 10.3.2 breaks Parallel to USB connectors (popular for a number of networked/workgroup HP printers) under most circumstances. One solution is to try downgrading the IOUSBFamily.kext files to the versions included with Mac OS X 10.3.1. These files are located in /System/Library/Extensions. Doing so, however, can not only reverse enhancements delivered by Mac OS X 10.3.2, but also cause problems with other USB devices.

There is an apparent "design flaw" in the hinge of newer iBooks that results in failing displays. There is not enough room for the wires to pass through and handle the friction they receive by opening and closing the lid. The problem generally manifests in one of three ways:
  • Video "artifacts" progressing to eventual system failure
  • "Black screen" or "dimming" of the backlight, when screen is opened past a certain angle
  • "Black screen" or "dimming" of the backlight at random times, which can be temporarily solved by tapping on, or applying pressure to, the iBook case directly below the fn and control keys (to the left of the trackpad)
Apple is apparently installing a new part when machines are sent in for service, a sign that there may now be a more definitive fib than before.

When run on Panther, Retrospect 5.1 (version 6 has been announced, but not shipped) may inconsistently autolaunch causing inconsistent or incomplete backups. One reasonable workaround involves the following steps:
  • Enable fast user switching in System Preferences
  • Log into administrative account from which you run Retrospect scripts and don't log out
  • Fast switch to your normal account.
Once this procedure has been done, your admin account is always running in the background. As long as your computer is running and as long as your admin account that runs Retrospect is logged on, Retrospect should run its scripts on schedule.

David Kilbridge offers a number of links that include take-apart and repair instructions for Apple Pro mice. Most users who have performed repairs, however, say that they are tedious and often not worth the effort.
  • "Opening and Repairing an Apple Pro Mouse"
  • "Modding the Apple Pro Mouse MOD apart"
  • "An Optical Mouse on the inside..."
  • "Apple Pro Mouse Repair - Unofficial, Warrantee Voiding"
  • "Dave's Tech Tips"
Cool Stuff
GeeThree's $130 Sweet Multiport, which uses one of your Mac's open front drive bays and an empty PCI slot to provide a slew of front-mounted ports, including 2 FireWire ports, 1 USB port, and a 5-in-1 memory card reader. Read More.

Griffin Technology will be releasing SightLight, a clever little LED-based light that fits around an iSight camera to improve your look in iChat AV video chats. It has several brightness settings and is powered from FireWire. It's due out in a few months for $40. Read More.

Griffin Technology will also be releasing the iTalk, a device that turns your iPod into a voice recorder. It's also $40 and due out in April. Read More.

Mike's entire presentation including a complete list of new Apple and third-party software since October, new Apple hardware releases, Apple retail news, and other Apple related topics can be found on the main Mac Managers web site at: http://www.macos.utah.edu or select from the options listed below:

[View Web Page] [Download PDF] [View Movie]

MacWorld 2004 Overview by Hang Wong

Hang attended MacWorld 2004 and gave us his impressions on what has turned into the Apple Computer kick-off event for the coming year.

Announcements
iLife '04 Suite - iLife offers five superb tools that in your creative hands allows you to kick back and create something spectacular.
  • Garageband: New music authoring application
  • iDVD 4: 20 New Themes, New Menus, 2 hr
  • iMovie 4: Nondestructive editing
  • iPhoto 4: 25,000 photos, time based organization
  • iTunes 4 : Billboard 100 (iTunes store)
  • Cost
    • Retail $49 upgrade
    • Education: $29 upgrade
Revised iPods - New entry level model
  • 15 GB (New) US$299
  • 20 GB US$399
  • 40 GB US$499
New iPod Mini - The second member of the iPod family
  • 4 GB US$249
  • Anodized aluminum case (five colors)
  • New (Patent Pending) scroll wheel
  • Same big iPod interface/software
  • New ear-bud style headphones
  • Face is the size of a credit card and only 1/2" thick.
New G5 Xserve - G5, need one say more.
  • Single 2.0 GHz G5 US$2999 - 1GHz bus; 512MB RAM 8GB Max); 80GB drive module (up to 750 GB three drive bays); Slot-loading CD-ROM (Combo optional); 2 Gigabit ethernet; 2 FireWire 800; 1 FireWire 400; 2 USB 2.0, 1 D8-9 serial port; 2 full-length 64-bit 133 MHz PCI-X slots.
  • Dual 2.0 GHz G5 US$2999 - 1GHz bus per processor; 512MB RAM (8GB Max); 80GB drive module; 2 Gigabit ethernet; 2 FireWire 800; 1 FireWire 400; 2 USB 2.0, 1 D8-9 serial port; 2 full-length 64-bit 133 MHz PCI-X slots.
  • Dual 2.0 GHz G5 US$3999 - 1GHz bus per processor; 1 GB RAM (8GB Max); 80GB drive module (up to 750 GB three drive bays); Slot-loading CD-ROM (Combo optional); 2 Gigabit ethernet; 2 FireWire 800; 1 FireWire 400; 2 USB 2.0, 1 D8-9 serial port; 2 full-length 64-bit 133 MHz PCI-X slots.
  • Virginia Tech has the option to swap out it's Terrascale Supercluster G5 desktops with XServes. They are going to add 200 XServes to the existing cluster.
  • There was a rack of G5 Xserves on display for visitors to look at. One noticeable feature was how quite they are.
Upgraded XServe RAID - Now supports Windows and Linux based computing environments as well as industry standard SFP connectors. Like the Xserve, the new RAID is also very quiet in its operation.
  • 1TB US$5999 - 4 250 GB drives
  • 1.75TB US$7499 - 7 250 GB drives
  • 3.5TB US$10999 - 14 250 GB drives
Show Itself
Smaller and a bit disappointing
  • The focus appeared to be on the "Digital Hub" concept introduced a couple of years ago with strong emphasis on digital music, digital photography, and digital video.
  • It appeared that outwardly, the show was more family and home consumer oriented unlike previous years when it was geared more towards "computer types".
  • The crowds were smaller and there appeared to be more families and more kids in attendance.
Vendors
  • The vendors in attendance were not from the large corporations but from smaller companies.
  • Their products were very specialized geared towards home use items. Digital camera/video editing suites,
  • Extra software to add too or modify iLife apps.
  • Home electronics items such as new TiVO-like devices that turn your Mac into a "video hard drive" used to store recorded video.
  • Bigger vendors weren't not in attendance as many opted out to go to the more popular and widely attended CES (Consumer Electronics Show) in Las Vegas. The tight economy and tighter corporate budgets forced vendor to pick and choose where they went this year. There were complaints about IGN's high showroom/registration fees and their timing, scheduling MacWorld so close to the CES.
  • The increased number of smaller vendors building specific applications that fill certain niches is a good sign. It demonstrates that there is a community out there focusing on the Mac and what it is capable of doing.
Presentations
  • Unlike previous January MacWorlds, there appeared to be more nuts-and-bolts technical/development people rather than marketing/promotions/PR people in attendance.
  • The presentations were visibly more technically oriented. They were well attended and many of the individuals were asking very specific technical questions
Hardware
  • Lots of iPod accessories, FM transmitters, internal cards, and cases of al types
  • There was a third-party mouse that took the single button Apple Pro Mouse design and split it down the middle to form two buttons. It also had a scroll-wheel
  • Keeping in theme with the home, there were several new video authoring hardware solutions, analog DV converters, and so on
  • Iomega debuted personal area storage device solution. It is a 250 GB hard drive with firewire and ethernet ports so that so it can be put on the network to act as a NAZ
  • Iomega also showed off a USB flash drive that is about the length of a half stick of gum (see presentation video), It has a swivel USB plug with a built in activation light. Sizes range from 64 MB up to 512 MB of storage.

Software
  • VPC 7
  • Updates to various software such as MYOB, Photoshop
  • Thursby: Is Dave effectively dead with the cross platform functionality of OS X?
And one more thing...
Belkin is offering a Conference/Expo sales special in which you can get 50% off of all products sold through their webstore. The offer is good through January. You enter this code at checkout: 35491.

[Download PDF] [View Movie]

Nagios Overview & Demonstration by Anthony Boldan

Background
The College of Fine Arts (CFA) has been using SCL Mac Support's Intermapper framework to monitor its key hardware. CFA wanted and needed more system monitoring. They looked into purchasing and setting up their own Intermapper framework but the application was almost prohibitively expensive. Nagios, as an open-source product, is free which made it very attractive as a monitoring solution. Setting it up did require several months of AGEIS time but once in place, the system is fairly user friendly, intuitive to use, and provides the monitoring that CFA wanted.

What is Nagios?
It is an open-source host, service & network monitoring software licensed under the GNU general public license v.2

Overview
  • Designed to run on Linux, works fine on all *nix variants
  • Monitoring daemon runs intermittent checks on hosts, when a problem is found the daemon sends notifications
  • All functionality is available via a web browser
Features
  • Monitor network services (smtp, pop3, http, nntp, ping, etc)
  • Monitor host resources (processor load, disk and memory)
  • Simple plugin design
  • There are third-party products that give it greater flexibility and features. There's one plug-in that will allow Nagios to monitor temperatures in the server rooms
  • Able to define network host hierarchy, allowing detection and distinction between host-down and host unreachable
  • Recognizes dependencies and loads. If a router goes down it will alert you to the router but not to everything behind the router
  • Contact notification via email, pager, and even FAXs
  • External command interface that allows you to run whatever monitoring configurations that you want on the web monitoring pages
  • Scheduled downtime
  • Web interfaced problem acknowledgment
  • Authentication
  • Supports SSH
Software Needed for Mac OS X
  • Mac OS X 10.2.x (The makefiles are not yet available for "Panther")
  • Nagios 1.1
  • Nagios plugins
    • libgd
    • libjpeg
    • libpng
    • zlib (built-in)
Where to find all of this
  • http://www.apple.com
  • http://www.nagios.org
  • http://nagiosplug.sourceforge.net
  • http://boutell.com/gd/
  • http://www.libpng.org
  • ftp://ftp.uu.net/graphics/jpeg/jpegsrc.v6b.tar.gz
Fine Arts Setup
For their network, CFA is operating Nagios on a G3/450 with 576 MB RAM running Mac OS X version 10.2.8. It is currently monitoring CFA's keyservers and servers.

CFA has configured and customized the default HTML based GUI using a variety of available plug-ins to make it's structure and appearance one that matches their network environment. This includes color-coding entries for clarity and altering the layout of status maps to highlight specifics details that are of key interest to CFA tech support staff. This feature is available to all users and can be a useful tool when setting up Nagios to provide service details on what is running as well as improving it's appearance to suit personal tastes.

While the initial installation was fairly simple, Anthony had to work through a number of issues before CFA was truly satisfied with the application's operation. In fact, Anthony had just finished work on the final few issues right before the meeting began. Initially, There were problems with the apache server that had to be corrected before it would properly display the HTML web pages used for displaying data. Part of this involved some detailed sleuthing in order to get the garbled HTML to resolve itself into workable graphics. While the application will work with any *nix based operating system, Anthony struggled with Mac OS X compatibility. He ended up having to build it to work with OS X, On top of it all the application had to be compiled.

CFA has noticed that it appears that Intermapper may be more sensitive to outages. It may be how they've configured Nagios but but according to Intermapper, they are regularly losing connections to one building yet NAGIOs does not warn of these downtimes.

CFA is currently using just pings, no port probes.
Overall, even with the headaches of setting it up, they are impressed with what it can do.

[Download PDF] [View Movie]

iChat AV & iSight Overview by Phil Ershler with John Bridge

General
  • To communicate through iChat AV, you can use mac.com or AOL to produce a buddy list as well as check via the service to see if buddies are online. NOTE: The iChat AV buddy list will ID the source of authentication regardless of if it is .mac or AOL
  • iChat AV can be used to do traditional text chats, audio chats (if the machines has a microphone), or video chats (if the machine has a camera)
  • The camera developed specifically for Apple and iChat AV is the iSight and it needs a good light source on the subject for good transmission
  • There is a "Connection Doctor" that provides specifics regarding the current chat's connection. The key readout shows data frame rates. On ethernet or DSL, the frame rate is a full capacity, On a modem there is a noticeable drop off but it is still quite good. Wireless will also have a different frame rate than a hardline connection.
  • The iSight has a security iris that closes down completely when you rotate the front bezel guaranteeing that no one can see you should you accidentally activate it. There is also the easily visible green light at the top of the camera to show activity.
  • Firewall issues - certain ports must be open for iChat AV to transmit video. This same port must also be open on the receiving end as well. There is an Apple Knowledge Base article (#93208) discussing the issue.
  • The iSight can get quite warm during use. Phil has had it on for a hour or so without any degradation in performance.
  • One feature that is not highlighted a great deal is the ability to transmit files during the chat to the person on the other end. Just drag and drop a file on the other person's image. He will be queried by his computer to see if he wants the file. The file is then transferred in the background.
Chatting
  • When you prepare for a video chat, a preview window opens at the beginning to show the subject what he'll look like to the person he is chatting with. Once the main chat "Feature" window opens displaying the person on the other end, the preview window can be moved anywhere you want in side of it. It can be sized up or down.
  • The main "Feature" window can be resized as well. The ideal is to take the video "full-screen".
  • The audio/video quality of the iSight on ethernet or DSL connection when chatting cross country distances is quite striking
Why use it?
  • One research department at UCLA budgeted for a $7000 per seat PC based video conferencing system. They took one look at the iSight and the iChat and changed direction. They purchased each of their people a PowerBook and an iSight camera for less than half of the per seat cost of the other system. While this solution does not have all of the features of the PC based system, it satisfies their needs.
  • Collaborative projects - Phil's department is conducting research on a project with a person in California. As part of his project budget, this person figured in travel costs for regular visits to Utah. He got an iSight and doe doesn't think he'll use any of the money allocated for travel.
Third-Party Stuff
  • One big limitation with the iSight and iChat AV (which Apple is rumored to be working on correcting) is that it can't be used to conference with more than one iSight/iChat AV user. There are third-party solutions that are in the works.
  • Phil just purchased a third-party flexible iSight camera stalk for $35. The stalk has built-in firewire connectivity so you don't need to use the FireWire cable that comes with the camera.
  • For fun and games, there are several third-party solutions that turn your iSight into an interactive video game or into a stop-motion animation camera.
Cost
  • $149 retail price
  • $129 educational

Other Issues

Open Discussion
Apple announced that it has restructured and reorganized its Educational Sales division moving towards a united K-12/Higher Ed support model similar to the one in use here in Utah. The Apple representative working on www.macosxlabs.org was laid off. This change does not affect Utah.

There is a new Utah based Mac related news, issues, and open forum website at www.machowto.com. The person who started it basically got fed up with macfixit.com subscription fee for full access. Not surprisingly, this site is subscription free.

macosxlabs.org is considering a move to use "wiki's" as a way for others to contribute documentation to the site's documentation library. All submissions would still owned by the writers but once added to the library would be generally accessible.

Subethaedit is an application that may be demonstrated at the next Mac Managers Meeting. Using Rendezvous the app allows more than one user to edit the same document at once.

Upcoming Events
macosxlabs.org Webcast
  • Subject: New Radmind Features
  • Presenters: Patrick McNeal
  • Moderator: Matt MacInnis, Apple Computer
  • Viewing Instructions: Click here for instructions on how to view the webcast archive.
macosxlabs.org Webcast
  • Subject: Novell eDirectory Integration
  • Presenters: Dan Sinema, Apple Computer
  • Moderator: Matt MacInnis, Apple Computer
  • Date: Tuesday, February 17, 2004
  • Times:
    10:00 am - 11:30 am PST
    1:00 pm - 2:30 pm EST
    18:00 - 19:30 GMT
  • Viewing Instructions: Click here for instructions on how to view the webcast.
If there is a topic you would like to see discussed at a future Mac Managers Meeting, please let us know here.