Profiles - iOS 7 Campus Services

By: Tyler Crouse - Revised: 2014-08-22

Introduction

Configuration profiles are XML files that can contain device security policies and restrictions, VPN configuration information, Wi-Fi settings, email and calendar accounts, and authentication credentials that permit iPhone, iPod touch, and iPad to work with the University of Utah systems. We have the following profiles available for campus services like email, wireless and VPN for iOS devices.

  • Email - UMail (Download)
    This profile is for campus email which uses Microsoft Exchange and is branded on campus as "UMail". For more info about "UMail" see this web page.

http://www.it.utah.edu/services/umail/index.html

  • UConnect (Download)
    This profile is for campus wireless and is branded on campus as "UConnect". For more info about "UConnect" see this web page.

http://www.it.utah.edu/services/connected/wireless/index.html

  • VPN (Download)
    This profile for campus VPN service which doesn't have any branding that we know about. For more info about the VPN service see this web page.

http://www.it.utah.edu/services/connected/vpn/index.html

  • Troubleshooting
    • This section contains information about troubleshooting setup of the iOS profiles.

Email, Calendaring & Contacts - Exchange

Step 1: Click here to download Exchange Configuration File on your device.

Step 2: Tap the "Install" button to begin.

Step 3: Tap "Install Now".

Step 4: Type in your email address ("u0123456@utah.edu", i.e.) then tap "Next".

Step 5: Enter your username ("u0123456@umail.utah.edu", i.e.) then tap "Next".

Step 6: Enter your password then tap "Next".


Email - UMail

Step 1: Click here to download UMail Configuration File on your device.

Step 2: Tap the "Install" button to begin.

Step 3: Tap "Install Now".

Step 4: Type in the name that you want to show on your sending Email then tap "Next".

Step 5: Type in your email address ("u0123456@utah.edu", i.e.) then tap "Next".

Step 6: Enter your uNID as your username then tap "Next".

Step 7: Enter your password then tap "Next".


UConnect

Step 1: Click here to download UConnect Configuration File on your device.

Step 2: Tap the "Install" button to begin.

Step 3: Tap "Install Now".

Step 4: Enter your uNID as your username then tap "Next".

Step 5: Enter your password then tap "Next".


VPN

Step 1: Click here to download VPN Configuration File on your device.

Step 2: Tap the "Install" button to begin.

Step 3: Tap "Install Now".

Step 4: Enter your uNID as your username then tap "Next".

Step 5: Enter your password then tap "Next".


Troubleshooting

If you lost connection to the Internet while setting up one of these profiles, you will see the error message below. Once your connection is back up, tap "Retry".