Apple Warranty Repair Overview

By: Joe Parsons - Revised: 2014-01-23 richard

Download Slides – PDF-File, 2.4 MB

Introduction

Ever wonder what happens when you take your Mac in for repair? What is the process, what tools do the technicians use, How do they troubleshoot hardware?

Joe will provide a technician's perspective on the warranty repair process at the Bookstore with an emphasis on troubleshooting the G5.